Privacy Policy

This Privacy Policy describes how ArcadeShift ("we", "us", or "our") collects, uses, and shares information about you when you use our website located at arcadeshift.info (the "Site"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

ArcadeShift is operated by ArcadeShift Pty Ltd (ABN 00 000 000 000), a company registered in New South Wales, Australia. Our registered address is Level 12, 1 Market Street, Sydney NSW 2000, Australia.

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer at: [email protected]

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

• Contact form submissions: When you complete our contact form, we collect your name, email address, and the content of your message.
• Newsletter subscriptions: When you subscribe to our newsletter, we collect your email address.

2.2 Information Collected Automatically

• Log data: When you visit our Site, our servers automatically record information including your IP address, browser type and version, pages visited, time and date of visit, and referring URL.
• Cookies and similar technologies: We use cookies and local storage to remember your preferences (such as age verification and cookie consent). See our Cookie Policy for full details.
• Game data: We store your game scores locally in your browser using localStorage. This data does not leave your device and is not transmitted to our servers.

2.3 Information We Do Not Collect

We do not collect payment information, financial data, or any information related to real-money transactions. ArcadeShift is a free-to-play platform with no monetary transactions of any kind.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and support requests
• To send you newsletters and updates you have subscribed to
• To improve and maintain our Site and services
• To analyse usage patterns and optimise user experience
• To comply with our legal obligations under Australian law
• To protect the security and integrity of our Site

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have given us explicit consent (e.g., newsletter subscription, cookie acceptance).
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services and maintaining security, provided these interests are not overridden by your rights.
• Legal obligation: Where we are required to process information to comply with Australian law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: Trusted third-party companies that assist us in operating our Site (e.g., web hosting, analytics). These parties are contractually bound to protect your information.
• Legal authorities: Where required by law, court order, or government regulation in Australia.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe.

7. Your Rights

Under the Australian Privacy Act and the APPs, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of direct marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us at [email protected].

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our Site uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

ArcadeShift is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe a minor has provided us with personal information, please contact us immediately.

10. Third-Party Links

Our Site may contain links to third-party websites (such as Australian support organisations). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies independently.

11. International Transfers

Our primary operations are based in Australia. If we transfer your personal information overseas, we will ensure that appropriate safeguards are in place in accordance with the Australian Privacy Principles.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Privacy Officer:

• Email: [email protected]
• Post: Privacy Officer, ArcadeShift Pty Ltd, Level 12, 1 Market Street, Sydney NSW 2000, Australia
• Phone: +61 2 8000 1234

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.